1. Register on platform

2. Select an apartment / room

3. Choose checkin and checkout date

4. Pay the deposit

5. Your first rent is due on arrival date

Yes, it is possible. However, you will lose your deposit
Yes, it is possible if no one has already booked your room/apartment
Depending on the size of the apartment, the cleaner will go every two weeks or every week.
The keys can be found in a lockbox attached outside the apartment door. Instruction is available in the booking confirmation.
If you lose your keys, you will be charged €30.
You will get refunded within 10 working days. IF you use a bankcard to pay your rent, we can make the refund to the same card. IF NOT, you need to provide us with your bank account details (IBAN).