How MYCOlive Works

HOW DO I BOOK?

1. Register on platform

2. Select an apartment or room

3. Choose checkin and checkout date. Preview and accept your rental contract terms.

4. Pay the deposit (For booking up to 6 weeks, there is no deposit just rent plus a premium. If you select bank transfer as your payment method, you must do bank transfer within 1 hour). One time membership fee (administration) will be added per booking. You receive your rental contract after payment under your booking on the platform/App.

5. Your first rent is due on arrival date then on 1st of the month.

6. Payment by bank card will incure a 1.5% transaction processing fees.

HOW TO REFER A FRIEND AND EARN MONEY?

1. No need to be a roommate

2. Sign up

3. Go to payout

4. Add your referal name

5. Get paid €20 per booking (over 1 month stay only)

MYCOlive FOR OWNERS AND MANAGERS

Professional Owners & Managers, join MYCOlive for FREE Listing, Booking & Operations.

Enjoy MYCOlive App full automation end-to-end: Booking, Rental Contracts, Deposits, Payments, Operations, Invoicing, Chat, Community and much more… Available for Budapest, Barcelona, Madrid, Warsaw and Lisbon markets.

WHAT ARE THE HOUSE RULES TO RESPECT?

1. Share experiences #mycolive

2. Respect others and neighbours

3. Clean and tidy, be open minded

4. No smoking, Avoid loud music after 10 pm

5. Recycle and switch off the lights

6. Unplug electronics not in use

7. Keep room temperature moderate

8. Do full loads of laundry

9. Take shorter showers

10. Shut windows if heating is on

CAN I TERMINATE MY CONTRACT EARLIER?

Yes, it is possible. However, you will lose your deposit and any rent payment made due to early termination or cancellation.

CAN I EXTEND MY CONTRACT?

Yes, it is possible if no one has already booked your room/apartment. You can extend in MYCOlive App under your booking, click on change request.

WHEN IS THE CLEANER COMING?

Depending on the size of the apartment, if your apartment includes a cleaning service, cleaner will come every 2 weeks to clean communal areas. You are responsible for your room and to maintain the property in good condition.

HOW DO I GET THE KEYS?

The keys can be found in a lockbox attached outside the apartment door. Instruction is available in MYCOlive App chat.

I LOST MY KEYS, WHAT DO I DO NOW?

If you lose your keys, you will be charged €50 per key.

WHEN AND HOW DO I GET MY DEPOSIT BACK?

You will get refunded within 20 working days of end of your contract. IF you use a bankcard to pay your rent, we can make the refund to the same card. IF NOT, you need to provide us with your bank account details (IBAN), transfer fees (€5 or more) will be deducted.

FOR LAST RENT, DO I PAY IN FULL IF I DON'T STAY FULL MONTH?

Yes, Monthly rent is based on calendar month. See how we calculate our pricing.

HOW DO YOU CALCULATE YOUR PRICING?

Our price is calculated as follow:

1. One time membership fees (administration) per booking. Payment by bank card will incure a 1.5% transaction processing fees.

2. If stay is up to 6 weeks, there is no deposit requirement. Rental price will be total of rent, bills and a premium charge

3. For stay above 6 weeks, deposit fee is required (it's returned at the end of your stay) when booking. Monthly rent is based on calendar month (1-31) and due on arrival then every 1st of the month.

4. Random dates booking for stay above 6 weeks, full monthly rent will be charged. For stay below 10 days on a given month, half rent will be charged.

5. A checkout cleaning fee of €50 will apply when leaving the room, this will be deducted from your deposit.

CAN TWO PEOPLE STAY IN 1 ROOM OR 1 BEDROOM APARTMENT?

Approval must be granted. It depends on the room/apartment. However, there will be an extra 100€ charge on monthly rent

WHAT'S THE CHECK-IN / CHECK-OUT TIME ?

You can check in anytime after 3 pm.

You can check out anytime before 11 am.